ConnectSmart Host is a front-of-house solution that helps manage reservations, waitlists, tables, and serving staff. It provides real-time trends and analytics to optimize seating, capacity, and guest experience. Guests can book reservations, join waitlists, and receive updates via two-way SMS. It integrates with multiple reservation platforms—direct book, the ConnectSmart Host portal or app, or third-party applications like Waitlist and OpenTable—ensuring seamless front-to-back information flow and kitchen awareness. With over 80 POS partner integrations, it enables quick data-driven improvements and supports profitability through data insights and staff productivity enhancements.

Features & Benefits

• Front-of-House Guest Management: Manages reservations, waitlists, tables, and serving staff in one system to streamline guest flow.
• Multi-Platform Reservations & Integrations: Supports reservations from multiple platforms, the host portal/app, and third-party services like Waitlist and OpenTable.
• Operational Insights & Analytics: Provides real-time trends, capacity insights, and analytics to guide staffing and seating decisions.
• End-to-End Restaurant Experience: Part of ConnectSmart suite that streamlines restaurant operations and profitability.