Tekion Connected Dealership is a comprehensive solution designed to seamlessly connect automotive businesses with consumers and OEMs by enhancing internal tech operations. This innovative system personalizes service lane interactions, automates customer vehicle scans, and provides engaging digital displays to create a curated experience for customers while streamlining dealership operations

Key Features

Automated Service Lane Enhances customer experience upon arrival

• Scans customer vehicles automatically
• Identifies appointments and notifies Service Advisors
• Creates appointments for returning customers without bookings

Connected Digital Displays Delivers personalized content to customers

• Welcomes guests in the service lane
• Displays appointment details and vehicle status updates
• Promotes service menus and product packages

Network Infrastructure Provides a fully-managed network solution

• Tailored infrastructure for specific dealership locations
• Continuous security monitoring and equipment maintenance
• No leasing or software contract ties

Benefits

Enhanced Customer Experience Creates a personalized and efficient service process

• Personalized greetings from Service Advisors
• Seamless appointment management
• Engaging and relevant content display

Improved Operational Efficiency Streamlines dealership processes

• Automated appointment creation and tracking
• Integrated DMS experience with ARC
• Elimination of additional vendor needs for network management

Increased Customer Engagement Boosts brand loyalty and customer satisfaction

• Customized content showcasing specials and promotions
• Real-time updates on vehicle status and queue information
• Option for competitor-free advertising with Tekion TV