Expand your sales channels with digital commerce solutions

Drive revenue growth with unified, omnichannel sales using Conga Digital Commerce—and sell products of any complexity—anywhere your customers are

Unify and simplify your digital commerce channels

Centralize your sales platform

• **Offer a comprehensive buying experience: **Provide a consistent customer journey across all channels—whether direct, partner, or self-service.
• **Ensure consistent pricing and product rules across channels: **Use a unified configuration and pricing engine to maintain consistent rules and avoid discrepancies between sales channels, including all eCommerce platforms.

Improve operational efficiency

• Decrease cost of ownership: Provide the flexibility to incorporate Conga CPQ into any digital commerce platform or process like self-service, customer support, partner portal, and more.
• **Reduce errors with a single source of truth: **Provide guardrails for both sales, self-service, and partners with codified, rules-based configuration as well as deal guidance to increase margins.

Optimize customer lifecycle management

• **Increase sales and customer lifetime value: **Deliver personalized and on-brand experiences, resulting in higher customer satisfaction. 
• **Automate renewal and subscription management: **Leverage automated workflows for subscription renewals and modifications to ensure timely actions and reduce churn.

Deliver seamless customer experiences

• **Create personalized customer journeys: **Tailor every interaction to meet your customer's unique needs, delivering consistent, on-brand experiences across all selling channels.
• **Implement intelligent recommendations: **Provide upsell and cross-sell recommendations, and manage promotions and rebates for better customer engagement and increased sales.

Process complex transactions

• **Support mixed orders effortlessly: **Handle diverse order types, including one-time purchases, subscriptions, and usage-based pricing, within a single quote or invoice.
• **Leverage integrated approvals for better control: **Use rich approval workflows to manage pricing and discounting, ensuring compliance with sales and financial policies.

Increase market reach

• **Deploy new channels quickly with an API-first approach: **Launch new sales channels without rebuilding back-end systems with a headless, API-first design.
• **Adapt rapidly to new markets and customer demands: **Leverage a flexible platform that supports multiple product configurations, pricing models, and sales strategies.
• **Facilitate collaborative selling across teams: **Provide a unified platform where sales, partners, and your customer base can collaborate on configuring the optimal solution, enhancing deal closure rates.