Overview

StarRez Conference & Events is a full-lifecycle software solution designed to streamline the planning, execution, and post-event management for conferences, groups, lodging, dining, and event services in institutional settings. It enables teams to handle group bookings, contracts, billing, registrations, communications, and reporting — all in a unified platform that integrates with campus systems, housing, dining, and resource management. It aims to reduce manual effort, improve coordination, and maximize revenue by centralizing event operations.

Features and Capabilities

• **Group & Event Booking & Management: **Manage bookings for groups by arrival date, duration, and space allocation. Handle complex scheduling, room blocks, meeting rooms, resources, and concurrent sessions.
• **Contracting, Quoting & Billing Automation: **Generate quotes, manage contracts, and automate billing and invoicing workflows. Consolidate charges for lodging, dining, meeting space, and ancillary services.
• **Registration & Attendee Portal: **Provide an online registration experience for attendees, enabling self-service for signups, payment, schedule selection, and ticketing.
• **Communication & Messaging: **Send personalized, automated communications (emails, reminders, updates) to clients, attendees, and internal teams. Bulk messaging and segmentation features support outreach before, during, and after events.
• **Room, Dining & Catering Integration: **Coordinate lodging and dining services in one system. Align room reservations with dining plans, catering orders, and resource allocation for full event support.
• **Revenue & Payment Processing: **Accept payments and process transactions securely. Track revenue streams across event components, reconcile billing, and integrate payment gateways.
• **Reporting & Analytics: **Provide dashboards and analytics for occupancy, revenue, cost breakdowns, resource utilization, and event performance metrics. Support data-driven decisions and forecasting.
• **Security, Compliance & Integrations: **Ensure compliance with data protection standards (e.g. GDPR, SOC 2, PCI) and integrate with campus systems (housing, student information systems, financial systems) and external partners.
• **Scalability & Multi-Event Support: **Support multiple event types — from academic conferences, summer camps, institutional retreats, to corporate functions and weddings. Manage simultaneous events without conflict.
• **Automation & Workflow Orchestration: **Automate recurring tasks such as reminders, billing cycles, post-event surveys, and resource release rules to reduce manual oversight.