Intake & Referral Processing

Patient Intake and Referrals, Simplified

Make collaborative and more informed referral decisions for you and your patients with Concord Care Intake™.

• Monitor Referral Progress in Real Time
• Filter Incoming Referrals From Multiple Sources
• Detect Bottlenecks to Reduce Workflow Interruptions
• Reduce Staffing Challenges With On-Site and Virtual Teams
• Harness Powerful Analytics for Data-Informed Decisions
• Enhance Your Existing Environment, Don’t Change It

Behind every referral is a patient in need of care.

The intake and referral process is a critical first step in the patient journey.

Standardize the intake process

Receive and review referrals from multiple sources on one screen, eliminating the confusion and lost time that comes from searching for the right window. Referrals are pooled from fax, email, call centers, and more.

Improve collaboration and reduce gaps in care

Reduce process interruptions and speed up referral processing with collaborative tools that provide clarity into team member responsibilities. Concord Care Intake™ also allows staff to work remotely, allowing organizations to utilize the best talent available regardless of location.

Drive business growth with meaningful insights

Actionable analytics allow organizations to quickly identify referring facilities with the highest percentage of accepted referrals as well as better understand the cause of lost referrals.