Complete CRM™ is a comprehensive customer relationship management system specifically designed for the automotive industry. It integrates desking, credit processing, compliance management, data mining, lead generation, and inventory management into a single platform with a unified login. This solution aims to help dealerships maximize profitability on every deal by streamlining operations, reducing manual data entry, and providing a dashboard-driven user interface. Key functionalities include automated calculation of dealer reserve across multiple lenders, integrated credit and soft pull tools from all three credit bureaus, automated compliance checks throughout the sales process, and robust inventory management with seamless integration to DMS and third-party websites. The platform also offers data mining capabilities to build targeted marketing campaigns by combining various customer data points, and a built-in texting and video messaging platform for enhanced customer engagement. A mobile application is available to empower sales teams on the go.

Features & Benefits

• Integrated Desking, Credit, and Compliance: Enables dealers to achieve maximum profitability and reduce risk by integrating credit and compliance directly into the sales process.
• Streamlined Operations: Eliminates double data entry and integrates multiple software solutions into one tool for increased efficiency.
• Advanced Data Mining: Leverages customer, credit, service, inventory, and website data to identify sales opportunities and build targeted campaigns.
• Enhanced Customer Engagement: Built-in texting and video messaging platform for instant customer connection and higher response rates.
• Inventory Management: Tools to manage, analyze, optimize, and market vehicle inventory with easy data sorting and reporting.