Community Engagement (PowerCE)

PowerCE is PowerReviews’ Community Engagement Platform designed to transform loyal customers into a powerful engine for authentic user-generated content (UGC), product insights, and conversion-driving reviews. In today’s eCommerce landscape, trust is built through authenticity, and PowerCE enables brands and retailers to tap into their most credible asset—their own customers. By leveraging existing customer communities, PowerCE facilitates tailored product sampling campaigns that generate high-quality reviews, drive product discovery, and foster brand loyalty. The platform is fully customizable, allowing businesses to deliver branded experiences, collect actionable feedback, and run campaigns with complete control.

Features

• Retailer-managed sampling communities using existing customer bases
• Brand sampling opportunities for supplier engagement
• Private-labeled community experience with custom domain and design
• Customizable onboarding surveys for targeted data collection
• Integrated with PowerReviews Ratings & Reviews platform
• Flexible campaign execution with full control over size and scope
• Actionable feedback optimized for product detail pages

Capabilities

• Build and activate high-impact sampling communities
• Generate authentic reviews from real customers
• Support product launches with credible social proof
• Enhance retail media programs with contextual reviews
• Drive product growth through community insights
• Reduce return rates by improving product understanding
• Strengthen brand-retailer relationships through shared campaigns

Benefits

• Boosts conversion rates with authentic, community-driven content
• Accelerates product discovery and consumer trust
• Improves campaign ROI with targeted sampling and high submission rates
• Delivers measurable business impact through UGC
• Rewards loyal customers with exclusive product experiences
• Reduces costs associated with returns and low engagement
• Creates lasting brand affinity through personalized engagement