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Communications SuiteWorkiz

Talk, text, and email your clients in one place. Enjoy advanced tools, like AI call answering, and track every number from lead, to job, to repeat customer.

Vendor

Vendor

Workiz

Company Website

Company Website

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Product details

AI-powered phone system for field service businesses.

Workiz Phone System is a fully integrated, AI-powered communication suite designed for field service businesses. It enables teams to manage calls, texts, and emails from one dashboard, automate responses, and track every interaction from lead to repeat customer. With features like Genius AI Answering, call flows, and call masking, businesses never miss a job opportunity and maintain professional, efficient communication.

Features

  • AI Call Answering: Genius AI handles calls 24/7, books jobs, and responds professionally to clients.
  • Call Flows & Groups: Route calls intelligently with voice menus, queues, and team-based call forwarding.
  • Call Masking: Protect privacy by hiding real phone numbers during client-tech interactions.
  • Desktop & Mobile Dialer: Make and receive calls from anywhere with the Workiz app or browser dialer.
  • In-Call Job Creation: Create jobs and leads directly during calls with auto-filled client details3.
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