Intelex Communications Management Software Makes Business Better

Effective communication is fundamental to business success. Intelex Communications Management software allows your organization to record and track internal and external business communications while streamlining communications processes.

• Manage internal and external communications
• Capture and store metadata with each communication record
• Common forms and communications types available out-of-the-box
• Create, associate and track workflows associated with communications

Features

• **Internal and External Communications: **Software supports internal and external communication via fields meant to request internal action or fields intended to capture the contact information of the external correspondent.
• **Create and Track Actions: **Create an action or task directly within the communication form, assign due date, explain action details and track the workflow item over time to see when it is still open or closed.
• **Accelerated Time-to-Value: **Use one of many out-of-the-box communication types including complaints, compliments, concerns, information requests, meeting information, regulatory information and suggestions.