Connecteam is an all-in-one employee communication application specifically designed for non-desk teams across all industries. It serves as a central hub to instantly connect and align an entire workforce in real-time, regardless of their working location. The platform provides multiple integrated communication channels and tools to foster engagement, streamline information sharing, and enhance operational efficiency. It addresses challenges in reaching and engaging dispersed workforces, aiming for 100% employee reach in seconds, doubling employee engagement, and reducing time to competence by 48%. Connecteam helps organizations digitize their internal communications, ensuring all staff have immediate access to critical information, can communicate effectively, and feel heard through various interactive features.

Features & Benefits

• Updates Feed
  • Provides a familiar, social media-like communication network for sharing company news and announcements.
  • Share with everyone or specific teams/departments via feed or SMS.
  • Track read receipts to ensure message delivery.
  • Boost engagement with GIFs, videos, reactions, and comments.
• Instant Messenger for Work
  • Facilitates real-time communication across the team.
  • Supports 1:1, group, and company-wide chats.
  • Ensures compliance by managing employee statuses and scheduling messages during work hours.
  • Allows integration of external resources and links into chat groups via API.
  • Maintains professional, secure, and separate work communications.
• Digital Work Directory
  • Centralizes all internal and external work contacts for easy access.
  • Enables employees to contact coworkers, clients, or suppliers directly from the app.
  • Offers easy search by name, department, role, or custom fields.
  • Safeguards contacts and allows control over information visibility.
• Centralized Knowledge Base
  • Consolidates all company know-how and resources in one accessible location.
  • Centralizes policies, handbooks, and other company knowledge.
  • Provides mobile access to essential information for optimal performance.
  • Ensures everyone is aligned with a single, up-to-date source of truth.
  • Digitizes resource libraries for easy finding and full accessibility.
• Employee Surveys & Polls
  • Gathers valuable feedback from the team to inform decisions.
  • Build customizable surveys and live polls for completion on the go.
  • Collects feedback on any topic to gain insights.
  • Captures thoughts and sentiments directly from the field, ensuring staff feel heard.
• Event Management
  • Streamlines the creation, announcement, and promotion of company events.
  • Manages various events, from in-person drills to virtual team-building activities.
  • Allows inviting individuals, departments, or the entire workforce.
  • Collects attendee information for proper arrangements.
  • Enables staff to view details, RSVP, and share excitement from their mobile phones.
• Internal Help Desk
  • Provides an internal ticketing system to manage and resolve staff queries efficiently.
  • Ensures fast resolution of issues and requests.
  • Assigns tickets to the first available representative from the relevant Help Desk.
  • Monitors open tickets to ensure fast and quality service.