Communications Compliance Manager is a sophisticated communications surveillance platform designed to rapidly and accurately perform content and context analysis across all communication types. Leveraging natural language processing (NLP) and artificial intelligence (AI), it processes both structured and unstructured data from various sources including voice, chat, email, documentation, social media, order management systems, and FinChat communications, supporting over 15 languages. The platform significantly strengthens an organization's ability to meet regulatory and recordkeeping requirements, effectively respond to compliance risks such as financial crime and privacy concerns, and streamline the entire communications compliance lifecycle. By employing advanced alert scoring models, it can reduce false positives by more than 80%, enhancing efficiency and accuracy in surveillance efforts. This solution integrates e-communications surveillance with various modules, including behavioral modeling, providing a comprehensive approach to compliance.

Features & Benefits

• AI & NLP Powered Analysis
  • Utilizes natural language processing and artificial intelligence for rapid and accurate content and context analysis across all communication types.
• Comprehensive Communication Surveillance
  • Analyzes structured and unstructured data across voice, chat, email, documents, social media, order management systems, and FinChat communications, supporting over 15 languages.
• Reduced False Positives
  • Achieves over 80% reduction in false positives through advanced alert scoring models, improving efficiency and focus.
• Automated Compliance Lifecycle
  • Streamlines the complete communications compliance lifecycle, from data ingestion to alert management.
• Integrated Solution
  • Covers the full compliance lifecycle in one platform, integrating e-communications surveillance with various modules, including behavioral modeling.