
Communication DistributionNewgen
Newgen’s Communication Distribution platform streamlines the delivery of customer communications across various channels. It ensures timely and consistent messaging, enhancing customer engagement and operational efficiency.
Vendor
Newgen
Company Website
Product details
Communication Distribution
Leverage a unified system to track and send messages via e-mail, SMS, and WhatsApp. Ensure timely communication with customers through their preferred channels using our dynamic distribution engine.
Furthermore, ensure regulatory compliance related to the archival of physical and electronic communication records. Secure communication content in various forms to enhance information accessibility and faster retrieval.
Features
- Unified and Configurable System - Single, centralized system for timely communications through customers’ preferred channels - Configurable communication modes and preferences per customer needs
- Communication Distribution Efficiency - Efficient document distribution through parallel processing - Support for multiple output formats, including PDF, fillable PDF/UA, PostScript, and AFP - Concise and readable communications with short URLs using third-party URL shorteners like Bitly
- Multi-channel Communication - Rule-based distribution to enable communication delivery across digital and traditional channels - Ready-made adaptors for distribution across social media platforms
- Content Access and Archival - Integration with third-party archival systems to store and access communication content like Amazon S3 and Azure Blob - Secure archival of communications without scripting
- Communication Tracking and Validation - Effortless tracking of delivered, undelivered, clicked, and bounced communications - Sampling and proofing for output validation before distribution