
Communication DesignerNewgen
Newgen’s Communication Designer platform allows businesses to create and manage personalized customer communications across multiple channels. It enhances customer engagement by providing tools for designing, automating, and delivering consistent messages.
Vendor
Newgen
Company Website
Product details
Communication Designer
Design highly personalized and engaging communications using drag-and-drop capability. Enable component-based designing of communications for consistency, compliance, and standardization. Embed various types of graphs, charts, tables, images, fillable elements, and barcodes, and Leverage multi-lingual capability.
Features
- Intuitive Visual Designer - Easy-to-use, drag-and-drop designing tool - User-friendly interface to capture variables and data fields
- Device-friendly, Multi-lingual Communications - HTML support for creating responsive and device-friendly e-mails, PDFs, Word files, SMS, WhatsApp messages, and social communications - PDF/UA-compliant output for differently abled users - Multi-lingual communications to cater to a larger audience
- Modern, Templatized Communications - Images, watermarks, tables, charts, and graphs for visually appealing and attractive communications - Importing of existing designs for reusability and quick template development - Master templates to enforce bulk changes to multiple reports and pages in a single click
- Versioning, Sorting, and Bundling - Template versioning with a check-in/out feature and assigned rights - Defined communication bundles based on zip code, city, or other criteria
- Data Privacy and Security - Configurable passwords, digital signatures, 1-D and 2-D barcodes, watermarks, and HIPAA and PCI DSS-level encryption standards - Data confidentiality by masking customers’ account numbers, policy numbers, etc. - Two-factor authentication and Single Sign-On for authorized access to user accounts
- Third-party Data Integration - Third-party integration using web services - Integration with multiple data sources, including MS SQL and Oracle through ODBC/JDBC connections, or import data from CSVs, JSONs, and XMLs