
From fast loan origination and unified payments, to trade finance, direct debits, or Forex — give commercial clients the services they need, when they need them.
Vendor
Backbase
Company Website


Become the go-to partner for commercial clients
Give clients an end-to-end commercial banking platform that offers the right mix of digital and human service. Leverage pre-built components and a composable architecture to create tailored digital experiences for clients and bank employees across onboarding, unified payments, information reporting, lending, servicing and value-added services.
Mobile and online banking
Improve customer satisfaction and streamline daily operations by giving commercial clients the digital tools they need.
- Provide adaptive applications that offer services and insights tailored to a given client’s industry and job role.
- Offer personalized dashboards designed to help businesses manage their financial operations, from cash flow reporting to payment tracking.
- Enable capabilities like payment origination, information reporting, and fraud monitoring to simplify daily tasks.
Value-added services and billing
Turn your commercial banking services into scalable revenue streams by effectively billing and monetizing offers.
- Easily measure service usage and implement transparent, scalable billing models that align with business needs.
- Create and monetize value-added services such as Forex, trade finance, or liquidity management tools.
Employee workspaces
Enable employees to make better decisions and build stronger client relationships with smart, unified workspaces designed for every role.
- Give relationship managers access to 360-degree client views — enable them to perform on-behalf-of actions and receive next-best-action suggestions to drive engagement, cross and upsell.
- Equip customer support teams with tools to quickly resolve issues such as payment errors, account access, and transactions disputes.
- Enable marketing professionals to leverage transaction data to define segments and design personalized engagement campaigns across channels.
Onboarding and loan origination
Reduce costs, time-to-money and time-to-yes by digitizing and simplifying complex onboarding and loan origination processes
- Digitize document collection, verification, and compliance checks to onboard commercial clients in days, not weeks.
- Streamline key steps like eligibility and credit risk assessments, financial spreading, identity verification, document requests and loan offer generation.
Capabilities
Onboarding
Streamline the onboarding of commercial clients with fully digital workflows. Simplify document collection, identity verification, and compliance checks to onboard businesses faster and more efficiently.
Loan origination
Accelerate loan origination with automated processes for credit risk assessment, financial spreading, and document handling. Deliver seamless applications for credit facilities, trade finance, and specialized loans.
Servicing
Empower commercial clients with advanced mobile and online banking capabilities. Create tailored dashboards, enabling smooth cash flow management, payment tracking, and financial insights.