Overview

Expand beyond connectivity with composable commerce

Unify everything — your customers, products, business lines and support systems onto one flexible, scalable, powerful platform — commercetools for Telecom. It’s the competitive edge you need to thrive today.

A call for change

The traditional telecommunications (telecom) business model doesn’t have a place in our digitally-driven world. To remain competitive, telecommunications businesses must stand out in what is now a commoditized market by finding ways to improve the customer experience, cut costs and drive new revenue. It’s a tall order. Having a technology partner who understands the unique intricacies of the industry and has expertise and experience helping telecoms grow can make all the difference.

The composable connection

You need speed, agility, and security. We hear you. Instead of a closed, restrictive legacy commerce platform, commercetools for Telecom provides you with all the tools you need to run commerce in an open environment, making it easy for you to seamlessly integrate your existing OSS/BSS with a modern composable commerce platform, opening up a world of new possibilities.

Turn differentiation into dollars

Replace your struggles and stress with strategies that drive growth. With unparalleled flexibility, systems interoperability and built-in security for customer data, commercetools for Telecom turns your commerce technology into an enabler instead of an inhibitor.  Integrate disparate systems, improve your customer experience, expand your portfolio into adjacent and non-telco services, invest in network upgrades and harness the power of AI — whatever you want to do becomes easier and faster with ODA and composable commerce as the foundation of your technology infrastructure.

Dial into success

Fourteen telecom and media companies from across the globe have tapped into the power of commercetools to meet the challenges they face today head-on at speed and turn them into opportunities that will drive growth and future-proof their industry position.  Embrace a future of composability and start recognizing tangible benefits from day one. Flexibility & Agility - Simplify and accelerate the creation of differentiated experiences.  - Operate an extensive store network and online marketplace, manage complex product offerings, and customize pricing and promotions. - Enhance the product experience and maintain consistent customer engagement across various channels, including websites, apps and physical stores, with the flexibility to add new features at any time. Security at Scale - Network, Physical, Platform, Operational Policies and procedures ensure reliability, performance, privacy and compliance - ISO 27001, TISAX, and SOC 2 certifications   - GDPR/HIPAA/HDS compliant - A framework of governance, risk management and compliance monitoring Interoperability & Scalability - Enhance team and cost efficiency by seamlessly integrating with legacy OSS and BSS systems.  - Simplify integrations with APIs for better interoperability - Leverage cloud technology to reduce TCO, scale operations for high transaction volumes and new technologies - Guarantee peak performance with infinite scale, maximum availability, resilience and uptime without ever needing upgrades. - Increase stakeholder confidence with the only modern commerce solution recognized in TM Forum's Open API Certification leaderboard.

Capabilities

Cloud-native infrastructure Seamlessly operating across leading cloud providers like Google Cloud Platform and AWS, our platform ensures flexibility and scalability across the globe. API-first strategy Enable seamless integration with various platforms and services, from CRM systems to marketing automation tools, future-proofing telecoms to adapt to technological advancements with ease. Limitless extensibility Modify, add and extend any of our APIs, data model and more to expand your out-of-the-box features beyond their initial uses and configurations, enabling you to continually meet unique customer needs and drive innovation. Headless architecture A decoupled frontend and backend for unparalleled flexibility and customization, allowing telco companies to create unique, tailored experiences and facilitate easy integration with existing systems and new technologies. Flexible data model Easily model any assortment with Product Types, Attributes, Variants and more with virtually no limitations. Gain a broad view of all your base data and the full flexibility to extend and customize virtually anything. Best-in-class resiliency Container orchestration, backup restores, load balancing and high availability features all work together to deliver consistent service availability and seamless performance even under demanding conditions.