Deliver a Better Microsoft Teams Experience Today

Kollective's Collaboration Observability for Teams helps Microsoft Teams Service Owners gain near-time, actionable insights into user experience, device performance, and network health.

Start Observing Your Microsoft Teams Experiences Today

The growth in Teams as a Converged Communication Tool makes it more important than ever to develop digital experience monitoring (DEX) tools for successful communications across an organization.

• Reduce Mean Time to Resolution
• Network Segment Performance
• Teams Meeting Room Monitoring
• VIP Monitoring Dashboard
• Reduce Callback (PSTN) Costs

Business Impact

Pain points for Teams service owners: ❌ 30-Day Data Limit: Existing tools store limited historical data. ❌ Slow Query Speeds: CQD & PowerBI. ❌ Overwhelming Data: Difficult to extract relevant insights. ❌ Hard-to-Identify Trends: No proactive alerts. ❌ Permission & Access Challenges: Limited visibility across tenants. Kollective's Solutions: ✅ Near-time Monitoring: Smart alerts on performance issues, anomalies, and network health. ✅ Proactive Issue Detection: AI & ML analytics predict and prevent disruptions. ✅ Data Simplification: Actionable insights instead of raw data overload. ✅ Optimized ROI for Devices: Compare device performance to maximize investments. ✅ Improved User Satisfaction: Reduces disruptions, and enhances collaboration quality. ✅ Instant 30-Day Data History: Immediate access to historical insights for quick decisions. ✅ Fast Onboarding: Just a few clicks to unlock actionable insights.

Data Handling

Kollective ensures enterprise-grade data security, adhering to:

• Compliance Standards: GDPR, SOC2, ISO 27001.
• Access Controls: Secure tenant-based access.
• Retention Policies: Minimum 30-day historical data for immediate trend analysis.

Overview

Kollective’s Collaboration Observability for Teams helps Microsoft Teams Service Owners gain near-time, actionable insights into user experience, device performance, and network health. With AI-driven analytics and intelligent alerting, Kollective ensures faster issue identification, enabling IT teams to proactively manage collaboration environments and optimize investments in Teams Meeting infrastructure.