Monitor and troubleshoot your unified communications with IR Collaborate

Unified communications and collaboration platforms form the basis of some of the most essential business systems. As hybrid working becomes the norm and the demand for a seamless user experience increases, the need for high up-time, fast problem resolution, and intelligent insight has never been more critical.

Optimize the collaboration that connects your people

Make the hybrid workplace work

Get the intelligent insight you need to harness innovative new ways to bring people together, from wherever they are.

• Deploy new technology with confidence
• Get deep insight into your data to understand performance
• Accelerate digital transformation

Create great connections

Ensure the tools your organization relies on just work and enhance the way your teams communicate and collaborate.

• Drive user adoption and deliver ROI
• Proactively prevent problems that impact user experience
• Test voice, video, web, and collaboration ecosystems

Simplify collaboration complexity

Whether your people are in the office or working remotely, with IR Collaborate you can ensure the lines of communication are always open.

• Streamline collaboration, UC, and CC operations
• Solve problems fast and reduce downtime
• Get end-to-end, multi-vendor visibility from a single view Enterprise UC Get end-to-end visibility across your entire multi-vendor UC ecosystem, so that you can quickly identify, troubleshoot and resolve UC related issues. Service Providers Get access to real-time data and insights across all your customers on-premises, cloud or hybrid environments. Contact Centers Reduce helpdesk calls and troubleshooting time with automated intelligent alerts that predict problems based on trends and real-time events. Experience Testing Optimize customer satisfaction and user experience with outside-in, end-to-end voice, web and video testing. Meeting Rooms Ensure seamless user experience in meeting rooms and collaboration spaces with remote management and monitoring for voice and video conference tools.