Cogent is a robust collections and case management software solution designed for law firms, collection agencies, debt buyers, and creditors. It offers a comprehensive suite of tools for managing the entire debt collection lifecycle, from initial contact to litigation. The platform combines advanced analytics, automation, and compliance features to streamline operations, reduce costs, and improve recovery rates.

Key Features

Real-time Analytics Cogent delivers on-demand analytics tailored to specific firms, agencies, or individual needs, providing actionable insights without burdening developers.

• Customizable dashboards
• Performance tracking to predict business outcomes

Mobile Accessibility The Cogent mobile app allows users to manage, access, and explore claims and documents on-the-go.

• Preview documents without downloading
• Face recognition and biometric authentication for secure access

Workflow Automation Cogent automates various aspects of the collection process to increase efficiency and reduce manual errors.

• Automated document production
• Task management with activity alerts and reminders

Benefits

Increased Productivity Cogent's automation and streamlined processes lead to significant productivity gains.

• Productivity of collection teams can increase by an average of 50%
• Reduced time spent on manual tasks

Cost Reduction The software helps organizations minimize operational expenses associated with debt collection.

• Collection costs can be reduced by up to 30%
• Improved resource allocation through automation

Enhanced Compliance Cogent ensures adherence to regulatory requirements, reducing legal risks.

• Inbuilt regulatory alerts for FDCPA and CFPB
• Automated compliance checks