Overview

OpenReplay is a privacy-first digital experience analytics platform that combines pixel-perfect session replay, technical context (logs, network, errors), and product analytics to help teams reproduce issues, understand user behavior, and improve conversions. It supports self-hosted deployments for full data control and offers developer-friendly tooling and integrations aimed at faster debugging, richer qualitative insights, and enterprise-grade privacy.

Features and Capabilities

• Session Replay: Provides pixel-perfect replays of user sessions so teams can watch exactly how users interact with web apps, including clicks, scrolls, inputs, and navigation flows. Replays are enriched with timing and UI state to speed root-cause analysis.
• Technical Context & Debugging: Automatically pairs replays with console logs, network requests, errors and performance metrics so developers can triage issues without asking users for logs. Includes tooling to capture stack traces and environment context.
• Product Analytics: Funnels, trends, paths and custom metrics let product teams measure feature adoption, conversion funnels and behavioral shifts — combines quantitative metrics with replay evidence for richer insight.
• Heatmaps & Journey Analysis: Visualize aggregated user interactions (clicks/scrolls) and user journeys to find friction points and UX hotspots that correlate with drop-offs.
• Co-browsing & Live Support: Real-time co-browsing features enable support agents to view or assist a user’s session live, reducing resolution time and avoiding screenshot exchanges.
• Privacy & Deployment Options: Self-hosting option gives organizations full control of captured data and compliance; also offers cloud/SaaS for teams that prefer managed hosting. Strong emphasis on privacy-focused capture and configurable data retention.
• Open Source & Extensibility: Core codebase available as an open-source project; developers can extend or self-host components, use SDKs, and integrate with existing observability stacks. Community and repo provide installers and documentation.
• Integrations & Tools for Developers: Chrome extension (“Spot”) and SDKs to create recordings directly from browser or CI, integrations with error/monitoring tools and APIs for custom event capture. Designed to fit engineering workflows for fast bug reproduction.
• Enterprise Readiness: Options for larger deployments, security-compliant setups, and features oriented to enterprise needs (projects/domains separation, access controls, compliance).