ServiceNow Cloud Cost Management, formerly known as Cloud Insights, is a comprehensive solution designed to improve cloud resource management, control costs, and reduce risks. It offers in-depth visibility into cloud consumption for SaaS, IaaS, and PaaS, all consolidated in a single platform. The product enables organizations to gain comprehensive visibility and control over their cloud usage and expenses1, helping them optimize their cloud operations and make informed decisions about their cloud investments.

Key Features

Cloud Cost Management Workspace Centralized control for tracking and managing hybrid cloud spending across SaaS, IaaS, and PaaS environments.

• Unified view of cloud costs
• Comprehensive spending analysis

Cloud Spend Analytics Advanced analytics capabilities for cloud expenditure management.

• Generate spending reports and trends
• Automatic spending adjustments
• Forecasting capabilities

Cost Tag Categories Streamlined classification of cloud resources for improved cost reporting.

• Tag normalization
• Simplified cloud cost reporting

Bring Your Own License (BYOL) Tools for managing software licenses in hybrid cloud environments.

• License compliance risk mitigation
• Cost reduction across hybrid infrastructure

Benefits

Predictable Cloud Spending Optimize operations through integration with service management remediation workflows.

• Identify spending gaps
• Take immediate corrective action

Consolidated IT and Cloud Management Streamlined approach to managing IT and cloud resources.

• Automated workflows
• System-driven cost-saving recommendations

Multi-cloud Budget Management Comprehensive budgeting and cost allocation capabilities.

• Create detailed budgets (weekly, monthly, quarterly)
• Perform show-backs and chargebacks
• Track spending and make informed decisions