Cloud 9 offers an award-winning software solution designed to deliver behavioral health services to underserved populations while reducing costs for communities. Since 2015, the company has connected community healthcare and local government agencies, empowering person-centered behavioral healthcare by breaking down information and communication silos. The platform addresses the critical problem of inadequate care for individuals with behavioral health conditions and crises, many of whom do not receive treatment and end up in the criminal justice system, incurring significant economic waste. Cloud 9's technology facilitates secure, HIPAA-compliant telehealth data and communications flow, with flexible configurations to suit diverse community needs and existing workflows. It acts as a workforce multiplier, enabling more efficient service delivery and addressing staffing shortages. The software fosters interdisciplinary collaboration, reducing inefficiencies and improving patient and community outcomes. Cloud 9 offers three proprietary clinical and operational workflows: Cloud 9 Prevention for integrated care, Cloud 911 Intervention for crisis management with law enforcement and EMS, and Cloud 988 Connection for enhancing suicide and crisis lifeline capabilities. The company is dedicated to innovation in integrated care collaboration, connecting city, county, and state agencies, and has been recognized for its role in transforming care delivery by linking mental health teams with law enforcement and EMS.

Features & Benefits

• Care Coordination Platform: Connects community healthcare and local government agencies to deliver behavioral health services.
• Telehealth & Data Flow: Provides HIPAA-compliant data sharing, mobile tools, and decision support for quick crisis response and streamlined ongoing care.
• Workflow Solutions: Offers Cloud 9 Prevention, Cloud 911 Intervention, and Cloud 988 Connection workflows tailored to specific behavioral health needs.
• Workforce Multiplier: Enables more efficient service delivery and addresses staffing shortages by fostering interdisciplinary collaboration.