Clinical Device Management by ServiceNow is a comprehensive SaaS solution designed to streamline the management and maintenance of clinical devices in healthcare settings. It provides a unified platform for asset tracking, risk assessment, and workflow optimization, enabling healthcare organizations to deliver optimal patient care while controlling costs and maintaining compliance.

Key Features

Clinical Device Onboarding Streamline device management workflows

• Efficient maintenance scheduling
• Service contract management
• Device risk assessment
• Depreciation tracking

Clinical Device Risk Scores Comprehensive risk assessment and visualization

• Real-time risk scoring
• Interactive heat maps for uptime improvement

Clinical Device Move Efficient device tracking and relocation

• Real-time movement tracking
• Delay reduction in device transfers

Indoor Mapping Precise device location management

• Interactive maps for device spotting
• Granular location details

Suggested Parts for Tasks Improve maintenance efficiency

• Relevant parts recommendations
• Enhanced first-time fix rates

HL FHIR 7 Data Model Comprehensive asset information management

• Asset model addition
• Financial information tracking
• Maintenance and operational data integration

Planned Work Management Proactive maintenance scheduling

• Creation of maintenance plans
• Automated visit scheduling for asset inspection

Benefits

Maximize Care Delivery Enhance patient care through efficient device management

• Real-time asset information access
• Prompt equipment location and utilization
• Uninterrupted care delivery

Control Operating Costs Optimize resource allocation and efficiency

• Automated scheduling
• Capacity planning optimization
• Increased operational efficiency

Ensure Compliance Streamline regulatory adherence

• Simplified risk audits
• SLA compliance maintenance
• Penalty elimination