Overview

Cleo Integration Cloud (CIC) is a comprehensive cloud-based integration platform designed to streamline B2B, application, and data integration processes. It offers robust API and EDI capabilities, enabling businesses to connect with their entire ecosystem—including customers, partners, service providers, back-end systems, and cloud applications—in a manner that best supports their operational needs. This platform provides end-to-end visibility and control over integration flows, facilitating rapid onboarding of trading partners and efficient management of complex data exchanges. CIC is particularly beneficial for organizations seeking to modernize their integration strategies, enhance operational efficiency, and ensure compliance across their supply chains.

Features and Capabilities

• Comprehensive Integration Support: Seamlessly integrates with various back-office systems, including ERP, TMS, WMS, and more, using APIs, integration connectors, or pre-built integrations.
• Automated EDI & API Transactions: Automates and orchestrates every API and EDI transaction to eliminate manual data input errors, integration complexity, and bottlenecks.
• Real-Time Business Insights: Offers configurable dashboards and alerts for real-time insights across every B2B transaction, helping to eliminate the risk of chargebacks or fines from missed transactions.
• End-to-End Visibility: Provides a bird's eye view of business processes, allowing users to correlate invoices with orders and load tenders with responses, facilitating informed decision-making.
• Ecosystem Relationship Management: Strengthens business relationships by providing real-time intelligence to protect and enhance valuable partnerships, ensuring higher order capture rates and reduced revenue loss.
• eCommerce & Marketplace Integration: Designed to power direct-to-consumer, omnichannel, and digital shopping experiences, enabling quick integration with any eCommerce or digital marketplace.
• Rapid Error Resolution: Improves trading partner scorecards by eliminating errors and chargebacks through proactive monitoring, alerting, and insights.
• Scalability and Flexibility: Supports deployment of integration applications both on-premises and in cloud environments, catering to diverse business needs.
• Security and Compliance: Ensures secure data exchange and validation, supporting compliance with industry standards such as GDPR, HIPAA, and PCI DSS.
• Support for Multiple Protocols: Supports encrypted file transfer protocols like VAN, AS2, FTP/sFTP, and HTTPS, ensuring secure communication.