Intelligent Patient Engagement Software

Clearwave, the comprehensive patient engagement platform, enables digital patient access by combining Patient Scheduling, Patient Check-In/Registration, Communications and Eligibility Verification in one single platform. We’re helping specialty practices and health systems to improve patient engagement, streamline processes, boost efficiency and productivity and accelerate cash flow for greater stability and growth.

Clearwave Patient Engagement Software

One Platform to Enhance Staffing, Revenue and Experiences

See how Clearwave's patient engagement platform provides the digital access today's patients require while saving staff 1,500 hours per year and increasing collections by 112%.

How Patient Engagement Software Improves Scheduling

Significantly increase patient acquisition and retention with 24/7 scheduling that reflects your practice's booking preferences and policies. Combined with instant eligibility checks and a waitlist, practices can save 520 staff hours/year and increase new patients by 51% on average. Clearwave self-scheduling gives your patients appointment options that work on their time and are easy to book. Existing patients can easily self-schedule appointments and new patients can be matched with the right provider. Our platform is EMR/PMS-agnostic, meaning provider data can be pulled from multiple sources and applied to your scheduling needs, simple or complex.

How Our Patient Engagement Software Improves Registration

Clearwave offers a truly self-service patient registration experience with pre-check, kiosks, tablets, mobile devices, or a combination. Make in-office registration simple, private and secure for patients, allowing them to make payments and complete registration without the need for staff intervention. Rather than having patients come in early for their appointments, allow patients to register and complete clinical intake from the comfort of their homes with pre-check links. With Clearwave patient self-registration, you can reduce wait times by 90% and get patients seen faster, something both patients and providers appreciate.

How Our Patient Engagement Software Improves Eligibility Verification

Your patients may love surprises, but not when it's financial. Clearwave's real-time eligibility verification presents two clear benefits to patients: financial transparency and instant verification of their coverage. Patients stay informed and in control when any changes to their insurance can be flagged and updated prior to the date of service. Arriving for an appointment, patients are able to see their co-pay and pay it along with any open balance before walking into the exam room. Automating insurance verification removes staff time spent chasing down payers and patients, putting more time in their day to focus on other high-value tasks and patient care.

How Our Patient Engagement Software Improves Communications

Communication is the cornerstone of patient enagement, keeping patients actively involved in their care and creating a positive link to their provider. While your patients might carry a phone everywhere, they're probably not likely to answer it! The convenience of email or text messages far outperforms trying to reach patients with a phone call. Connect with patients with automated appointment reminders, two-way texting and recalls to help them to keep track of appointments and visit instructions.

How Our Patient Engagement Software Improves Collections

Involving patients in the payment process proactively increases satisfaction for both patients and providers. Patients with a card kept on file and a clear indication of their financial responsibility are more likely to pay at the time of service in one smooth transaction. Replacing the roadblocks of a post-visit invoicing system, or bills sent by mail, engages patients even before seeing a provider. Returning patients can schedule appointments with confidence and stay connected.

What is a Patient Engagement Platform?

Key Features To Ensure Patient and Profit Results A patient engagement platform is a comprehensive digital solution that enhances the healthcare experience for patients, while reducing staff workloads and increasing provider revenue. Smart patient engagement software, like Clearwave, streamlines various aspects of care, from scheduling and registration to communications, eligibility verification and payments, all making healthcare more accessible and efficient. 

24/7 Patient Scheduling Software

Increased Access = More Bookings

Digital Patient Collections

Easy Payments = Happier Patients

Instant Insurance Eligibility Verification

Real-Time Results = Hours Saved

Seamless PMS/EHR Integration

Seamless Connections = Less Staff Work

Self-Service Patient Check-In Software

Patient-Led = Staff Time Savings

Personalized Patient Communication Software

Smart Automation = Fewer Burdens