Permit software for small to mid-sized governments that’s quick to set up, easy to manage, and simple to adjust.

Go live fast

Launch includes extensive prebuilt functionality and is configurable without heavy customization or IT support.

Get set up quickly

Go live faster than comparable permitting systems with access to dozens of Clariti-built starter templates designed to reduce your implementation time by at least 25%.

Clone thousands of other customers' permitting templates

Launch's unique Community Templates feature allows you to replicate other customers' permit-type configurations within your system in minutes.

Easily make adjustments once live

Unlike other permitting solutions for smaller teams, Launch doesn’t lock you in. You can easily add unique workflows and make adjustments as your needs change.

Get guidance and support whenever you need

Launch is already easy to use, but we’re still here for you. As a Launch customer, you’ll be on a first-name basis with our in-house implementation team who will guide you through every step of the process.

Stay up to date without disrupting your service

When you hear “software update” you might get nervous. But with Launch, updates actually make things better, not worse. As part of your subscription, you’ll get regular new features that will make your job easier.

Help your customers help themselves with the Guide

Provide applicants with online information and instructions that make it nearly impossible to make submission mistakes.

Save time with tools and automation designed for smaller teams

Public Portal

Launch’s application portal is so intuitive that it’ll be virtually impossible for applicants to take the wrong step. From your website, they’ll be able to find helpful information, apply for a permit, and track its progress - all online. And if you’ve set up your Guide, their application will also be partially filled out.

Intuitive Workflows

Create and edit workflows using a visual, drag-and-drop tool that requires zero coding or tech knowledge. It only takes a few minutes to make changes that will save you hours of staff time.

Community Templates

Jump-start your implementation by cloning other Launch customers’ permit types, rules, steps, and workflows into your system. Simply select from a library of thousands of customer-built templates and click to clone. Any configuration can easily be adjusted to your needs.

Guide

Immediately reduce customer enquiries, counter visits, incorrect applications, and issuance time with the Clariti Guide. 

Inspections Scheduling

Optionally enable online inspection scheduling to allow customers to apply online, and easily create rules that automatically assign inspections to your team based on criteria you define.

Automated Notifications & Assignments

Set up automatic task assignments and notifications to keep everyone aligned and on track.

Reports & Activity Feed

Use your data to make informed decisions. Launch offers tons of prebuilt reports to choose from and the ability to extract your data into Excel, CSV, or a third-party reporting tool if need be. You can also see all project updates, messages, and milestones in the activity feed so you know exactly who did what, and when.