Overview

ClaimVantage offers a comprehensive, cloud-based claims management solution designed to enhance the efficiency and accuracy of processing life and disability insurance claims. Built on the secure Salesforce Lightning Platform, it provides a user-friendly interface that simplifies the claims process from submission through payment. By leveraging a claimant-centric approach, ClaimVantage ensures a superior customer experience while reducing operational costs.

Features and Capabilities

• Self-Service Configuration: Empower administrators to modify or add new workflow sets, automating processes without IT assistance.
• Integration: Seamlessly connect with external systems to import or export data, ensuring centralized access to all information.
• Enhanced Reporting Capability: Utilize advanced reporting tools to create customized reports, facilitating real-time data analysis and informed decision-making.
• Customer Portal: Provide claimants with a dedicated portal for real-time updates and communication, enhancing transparency and satisfaction.
• Benchmarking: Compare performance metrics against industry standards to identify areas for improvement and maintain competitive advantage.
• Configurable Automated Tasks: Automate routine tasks to reduce manual effort and increase processing speed.
• Configurable Auto-Adjudication: Set up automated adjudication rules to streamline claim assessments and approvals.
• Claim Intake: Simplify the initial claim submission process, ensuring accurate and complete information collection.
• Case Management: Manage claims through their lifecycle with tools that support collaboration and efficient resolution.