Turn laytime claims into your competitive advantage

ClaimsHub is a specialist laytime claims management solution that helps ship operators to forecast and process claims more accurately and efficiently.

• Use accurate data to reduce expensive mistakes
• Increase your team’s productivity, focus, and scalability
• Remove manual, complex claims processes

Are your operators facing these demurrage challenges?

Expensive mistakes

• Missing or inaccurate data, such as timebars
• Poor SOF data
• Misinterpretation of terms
• Slipped negotiations
• Clerical errors

Data fragmentation

• Inaccessible demurrage metrics and counterparty analysis
• Commercial insights remain in the heads of operators
• Negative P&L impact from missing data and poor forecasting

Focus and productivity

• Revenue-generating work interrupted by repetitive laytime claims tasks
• Increase in claims volume or losing headcount creates unmanageable backlog
• Laytime talent shortages

The largest SOF processer in the world

• Includes typical functionalities of a laytime calculator
• Everything is digitised and connected, from CPs to SOFs
• Includes version control and detailed comparators
• Embedded data-driven and AI validation checks
• Reporting and insights for accurate forecasting

ClaimsHub digitalises, validates and standardises claims

• Digitises all your demurrage documents
• Checks for data completeness
• Analyses the claim and does validation checks
• Gives fully-worked laytime statements for your review
• Version control and variance highlighting
• Stores all demurrage documents
• Full reporting suite for insight and information
• Faster, accurate, defensible demurrage claims

What’s the impact?

• Control: Approve or adjust claims, compare versions, retail control
• Accuracy: Reduce errors and risk to avoid impacting your bottom line
• Confidentiality: Process and manage documents on a need-to-know basis
• Transparency: Laytime reporting, SLA alerts
• Learning: Shorter learning curve – learn from mistakes more efficiently
• Process Velocity: Increased speed through prompts and triggers