With CentralSquare Citizen Engagement, city employees process and respond to requests faster, while residents feel empowered to report potholes, securely pay bills, avoid late fees, and see how their tax dollars are being spent. Automation improves staff productivity by eliminating manual process and phone calls and allows citizens to control how information is received and disseminated, creating greater levels of satisfaction with local government interactions.
Vendor
CentralSquare
Company Website
Simple community interactions with intuitive tools
Processing and responding to requests faster encourages residents to report potholes, securely pay bills, avoid late fees, and see how their tax dollars are spent. Viewing the status of service and scheduling requests gives peace of mind. This is what you’ll achieve with our Citizen Engagement software. The elimination of phone calls and manual processes improves automation and leaves a greater level of satisfaction with citizens in their local government interactions.
Features
- **Around the Clock, Simple and Secure: **Our cloud-based citizen engagement platform not only provides access to information 24/7, it also provides secure payment processing for all non-cash payments from any device. Reliability and visibility are two crucial items you can provide for your community.
- **Ease of Integration: **Our platform is integrated across other local departments, third-party payment providers, and outside agencies to eliminate extra steps and streamline your day-to-day processes.