Passport’s Citation Issuance platform is a cloud-based software solution designed for parking enforcement agencies to efficiently issue, manage, and process parking citations. The system enables officers to issue citations using wireless handheld devices and Bluetooth printers, capture violation evidence with photos, and conduct digital chalking. Real-time data transfer ensures that citation information is immediately available to administrators through a back-office portal. The platform supports online payments, QR code-enabled citation access, and integration with payment kiosks. It also provides analytics, compliance dashboards, and tools for tracking repeat offenders, all aimed at improving operational efficiency and data-driven decision-making in parking enforcement.

Key Features

Mobile Citation Issuance Allows officers to issue citations using wireless handheld devices and Bluetooth printers.

• Real-time ticket issuance and data upload
• Photo capture and digital chalking for evidence

Back-Office Management Centralized portal for administrators to access, review, and manage citation data.

• Real-time citation visibility
• Compliance dashboards and analytics

Payment Integration Supports online payments and QR code-enabled citation access.

• QR codes on citations for direct payment portal access
• Integration with self-service payment kiosks

Repeat Offender Tracking Built-in tools to identify and manage repeat violators.

• Scofflaw violation tool for immediate offender information

Workflow and Data Reliability Enhancements Ensures data consistency and operational reliability.

• Automatic upload of unsynced tickets
• Multi-tab workflow support for administrators

Benefits

Operational Efficiency Streamlines citation issuance and management for enforcement officers and administrators.

• Reduces manual processes and paperwork
• Enables faster, more accurate enforcement

Improved Payment Experience Simplifies citation payment for the public.

• QR code and kiosk integration for easy access
• Real-time payment data integration

Data-Driven Decision Making Provides actionable insights through analytics and reporting.

• Enables tracking of enforcement patterns and compliance trends
• Supports continuous improvement in parking management

Enhanced Accountability and Compliance Tracks officer activity and repeat offenders.

• Improves transparency and enforcement consistency
• Reduces errors and lost data