Cisco Webex Edge Audio is an innovative solution designed to enhance audio conferencing capabilities by decoupling the public switched telephone network (PSTN) from Webex. This technology intelligently modifies call routing to create a simple-to-deploy on-network path, offering improved audio quality and potential cost savings for organizations.

Key Features

VoIP Integration

• Creates a VoIP path for Cisco Unified Communications Manager (CM) registered devices
• Supports both dial-in and callback scenarios
• Utilizes high-quality wideband codecs for superior audio experience

Flexible Connectivity Options

• Accommodates non-Unified CM registered phones and mobile devices
• Allows companies to use their own PSTN services when needed

Seamless User Experience

• Enables participants to join Webex meetings automatically
• Offers direct VoIP route to the Webex cloud
• Maintains existing PSTN services without changing user behavior

Cost Optimization

• Provides on-network path options for PSTN cost savings in suitable locations
• Allows purchase of off-network minutes for areas without on-premises or Unified CM deployment

Integration with Existing Infrastructure

• Leverages existing Cisco Unified CM environment for call management
• Supports continued use of Webex PSTN or cloud-connected audio providers

Benefits

• Improved audio quality through end-to-end VoIP paths and wideband codecs
• Potential cost savings by reducing reliance on PSTN services
• Flexibility in choosing between on-network and off-network options
• Seamless integration with existing Cisco Unified Communications infrastructure
• Enhanced user experience with automatic meeting join functionality

Cisco Webex Edge Audio offers a comprehensive solution for organizations seeking to enhance their audio conferencing capabilities while potentially reducing costs. By intelligently routing calls and leveraging existing infrastructure, it provides a seamless and high-quality audio experience for users across various devices and locations.