The Cisco Emergency Responder is a sophisticated enhancement to the existing emergency 9-1-1 functionality provided by the Cisco Unified Communications Manager. This system ensures that emergency calls are directed to the appropriate Public Safety Answering Point (PSAP) based on the caller's location, allowing the PSAP to identify the caller's location accurately and return calls if necessary. This capability is crucial for compliance with legal and regulatory obligations, significantly reducing liability risks associated with emergency calls.

Key Features

• Enhanced 9-1-1 Functionality: Integrates seamlessly with Cisco Unified Communications Manager to ensure emergency calls reach the correct PSAP, improving response times and accuracy in emergency situations.
• Location Identification: Provides precise location information to PSAPs, ensuring that responders know exactly where assistance is needed.
• Automatic Tracking and Updates: Automatically tracks and updates equipment moves and changes, maintaining up-to-date location information without manual intervention.
• Dynamic User and Phone Location Tracking: Surpasses traditional PBX systems by offering dynamic tracking of user and phone locations, which is crucial for maintaining safety and security during emergencies.
• Cost-Efficient Moves and Changes: Allows for user or phone moves and changes at no additional cost, enhancing flexibility and reducing operational expenses.

By deploying the Cisco Emergency Responder, organizations can enhance their emergency communication capabilities, ensuring compliance with regulatory requirements while safeguarding against potential liabilities related to emergency call handling. This solution not only improves safety but also provides a cost-effective approach to managing communication systems in dynamic environments.