CipherRounds is a software solution designed to deliver consistent and high-quality patient rounding at scale. It aims to ensure that patient, staff, and location needs are met, thereby improving overall care standards. The platform empowers staff to prioritize their time effectively by leveraging direct patient feedback, customized alerts, and issue notifications, leading to consistently excellent patient experiences and superior care quality. By establishing standardized rounding workflows across various care settings and locations, CipherRounds drives consistency, which in turn enhances compliance and the quality of care provided. Furthermore, it optimizes staff time and patient experience by allowing patients to share feedback conveniently through self-service rounds and surveys, while simultaneously reducing administrative burdens for staff and enabling them to focus on high-risk patients. Key features include advanced workflow routing, flexible configurations, clinically-proven scripts, AI-powered summaries, in-depth analytics, and real-time recognition capabilities, all contributing to making consistent rounding a strategic advantage for healthcare organizations.

Features & Benefits

• Structured Rounding Workflows: Ensures consistency in patient, staff, and location rounding across all care settings.
• Service Recovery Improvement: Utilizes direct patient feedback and issue alerts to enhance patient experiences and care quality.
• Optimized Staff Time & Patient Experience: Reduces administrative burden and prioritizes high-risk patients through self-service feedback options.
• AI-Powered Insights: Leverages AI for summaries and analytics to inform strategic decision-making.
• Advanced Workflow Routing & Flexible Configurations: Enables efficient prioritization of staff time and customization of rounding processes.