CIB coSys

CIB coSys is a web-based correspondence management system (CCM) designed to create, manage, and deliver high-quality, personalized documents across multiple communication channels. It supports the entire document lifecycle—from template creation to output—ensuring legal compliance, accessibility, and operational efficiency.

Features

• Intelligent template management via CIB webTom
• Browser-based access through CIB webDesk
• Microsoft Word integration for template creation via CIB workbench
• Dark processing interface with CIB darkDesk
• Omnichannel communication (print and digital)
• Audit-proof workflows and document approval
• Role-based access and rights management
• Dynamic and static template support
• Temporary archiving and reporting tools

Capabilities

• Generates over 2 billion documents annually
• Supports over 200,000 licenses
• Enables certified accessible document creation
• Integrates easily with existing infrastructures via standardized APIs
• Offers centralized control over output formats (e.g., accessible PDFs, archivable formats)

Benefits

• Efficiency: Reduces manual effort through standardized, automated processes.
• Quality: Ensures consistent, legally compliant communication.
• Flexibility: Accessible from any browser without installation.
• Scalability: Suitable for large-scale document generation and management.
• Customer Engagement: Enhances communication through personalized, omnichannel delivery.