Checker is an integrated SaaS platform designed for mystery shopping providers, customer experience (CX) and Voice of Customer (VoC) researchers, and tracking survey providers. It streamlines the entire research workflow, from project setup through data collection, quality control, analytics, and client reporting. The platform supports multichannel survey methodologies, advanced mobile data collection, and customizable dashboards, and is suitable for managing large-scale, enterprise-level research operations. Checker also provides tailored services such as training, integration with other systems, and operational outsourcing to help organizations turn data into actionable insights.

Key Features

Multichannel Data Collection Enables comprehensive research via various channels.

• Online, SMS, email, phone, and in-person survey support
• Mobile app for data collection, including offline mode

Advanced Analytics & Reporting Delivers real-time insights and customizable dashboards.

• Interactive, branded dashboards for clients
• Live data updates and filtering options

Workflow Automation Streamlines research operations from start to finish.

• Automated project management and quality control
• Review automation and fraud detection (e.g., GPS, EXIF validation)

Customization & Integration Adapts to unique client needs and existing systems.

• Customizable interface, dashboards, and access permissions
• API integration with CRM and other business tools

Mobile Field Surveyor App Empowers field teams and shoppers for on-the-go data collection.

• Android and iOS support
• Live media capture (video, audio, photos), multilingual support

Training and Support Ensures clients maximize platform value.

• Onboarding and ongoing support
• Certification modules for field staff

Benefits

End-to-End Workflow Efficiency Reduces manual effort and increases research accuracy.

• Centralized project management and data processing
• Automated quality assurance and fraud prevention

Enhanced Client Experience Improves transparency and value for end clients.

• Real-time access to insights and results
• Branded, customizable reporting interfaces

Scalability and Flexibility Supports organizations of any size and research complexity.

• Unlimited users, projects, and surveys
• Modular platform: use individual modules or combine as needed

Compliance and Security Protects sensitive data and meets regulatory standards.

• ISO/IEC 27001:2013 certified
• GDPR compliant