Chatra is a versatile customer communication tool that enables businesses to interact with website visitors in real-time through live chat, chatbots, email, and social messaging. It helps companies answer questions, solve problems, and increase conversions by providing timely support and personalized interactions.

Key Features

Live Chat Engage website visitors in real-time conversations

• Answer questions and clarify concerns instantly
• Provide personalized assistance to boost sales

Multichannel Messaging Manage communications from a single dashboard

• Connect email, Instagram, and Facebook accounts
• Respond to messages across channels efficiently

Visitor Monitoring Track and analyze website visitor behavior

• View real-time list of current visitors
• Access browsing history and geographical information

Chatbots Automate routine tasks and provide instant responses

• Collect visitor information and consent
• Offer quick answers to frequently asked questions

Mobile Apps Stay connected on the go

• Receive notifications and respond to chats from mobile devices
• Manage conversations from anywhere

Benefits

Increased Sales Boost conversions and average order value

• Address customer concerns in real-time
• Provide personalized product recommendations

Improved Customer Service Enhance customer satisfaction and loyalty

• Offer quick and efficient support across channels
• Provide 24/7 assistance through chatbots

Time and Resource Savings Streamline customer communication processes

• Automate routine inquiries with chatbots
• Manage multiple conversations from a single interface