Chatlayer enables businesses to engage and connect with their customers 24/7 across multiple channels using smart chatbots and voice bots. The platform is designed to be easy to start with, requiring no coding skills to set up bots. It offers easy-to-use templates tailored to various industries, allowing users to quickly build bots that fit their specific needs. Chatlayer's Natural Language Processing (NLP) supports communication in more than 100 languages across any channel. The platform is multichannel, enabling conversations with customers on their preferred channels through text or voice. It integrates seamlessly with major CRM, ticketing systems, knowledge bases, and contact center solutions via API. Chatlayer provides smart analytics directly on the platform, allowing for detailed analysis of bot messages and overall bot health monitoring. The platform also offers ChatGPT integration, empowering bots with more personalized responses. Chatlayer helps automate customer care, drive meaningful conversations, and create unique 1:1 experiences with clients and prospects.

Features:

• Easy to Start- No Coding: Our chatbots don’t require any coding skills to set up. You can start building your bot instantly with our easy-to-use templates, that are tailored to your industry and fit your exact needs.
• Multilingual – Best in class NLP: Chatlayer’s Natural Language Processing (NLP) allows your bot to understand and communicate with your customers in more than 100 languages across any channel.
• Multichannel: Enable conversations with your customers everywhere by placing your bot in your favorite and most used channels, through text or voice!
• End-to-end integrations: Chatlayer SaaS platform easily integrates with all major CRM, ticketing systems, knowledge base and contact center solutions through our API.
• Smart Analytics: Chatlayer provides analytics directly on the platform. Individual bot messages can be fully analysed and Chatlayer’s dashboard features allow administrators to inspect the overall health of a particular bot.
• ChatGPT: Make your chatbot next-generation! Possibilities are endless, and now with the GPT-3 integration on Chatlayer you are able to empower your bots with even more personalised responses to your users.