Ably Chat is a purpose-built platform and SDK for integrating real-time chat capabilities into web and mobile applications. It abstracts the complexities of chat infrastructure, enabling developers to implement 1:1, group, and large-scale event chat with features like presence, reactions, moderation, and message management. The service is designed for high concurrency, reliability, and global scale, making it suitable for customer support, community, and live streaming use cases.

Key Features

Chat Rooms & Messaging Organize users and manage conversations in scalable chat rooms.

• Supports 1:1, group, and event chat scenarios.
• Send, receive, edit, and delete messages in real time.

Presence & Occupancy Monitor user status and room activity.

• Display online/offline status and custom user states.
• View and broadcast the number of users in a room.

Reactions & Typing Indicators Enhance engagement and interactivity.

• Add emoji reactions to messages and rooms.
• Show when users are typing or have read messages.

Moderation & Message Control Maintain safe and clean chat environments.

• Built-in or custom moderation options.
• Edit and delete messages as needed.

Scalability & Reliability Designed for high-traffic, global applications.

• Handles millions of concurrent users and billions of messages monthly.
• 100% uptime over five years, globally distributed infrastructure.

Easy Integration & Platform Support Developer-friendly SDKs and APIs.

• SDKs for JavaScript, TypeScript, React, Node.js, iOS, and Android.
• Integrates with existing tech stacks, supports browser and mobile environments.

Benefits

Rapid Development Accelerate chat feature implementation.

• Abstracts chat complexity with purpose-built APIs.
• Reduces time-to-market for real-time chat functionality.

High Performance at Scale Reliable messaging for any audience size.

• Cost-optimized for high concurrency and message throughput.
• Consistent low-latency delivery worldwide.

Customizable User Experience Tailor chat to specific application needs.

• Flexible room, message, and user management.
• Support for custom presence, reactions, and moderation workflows.

Operational Efficiency Minimize maintenance and downtime.

• Managed infrastructure with robust uptime guarantees.
• Global support and continuous feature updates