Overview

Forter's Chargeback Recovery streamlines the chargeback recovery process with automation. It consolidates all claim data into a single dashboard, eliminating the need to analyze separate systems. The platform offers actionable insights, dispute recommendations, and pre-populated templates for faster claim submission. It improves win rates by automating representments and enables the tracking and monitoring of claims' progress.

Features and Capabilities

• Centralized Dashboard: All chargeback claims are brought together into a single, user-friendly interface, enabling efficient oversight of disputes and performance.
• AI-Powered Dispute Analysis: Analyzes chargebacks with AI to automatically suggest dispute actions, optimizing the process based on past data and trends.
• Pre-Filled Claim Templates: Automated templates, filled with transaction details, streamline claim submissions, saving time and reducing errors.
• Automated Representment Process: Automatically generates and submits chargeback representments with relevant data to boost success rates and minimize manual intervention.
• Advanced Tracking & Monitoring: Real-time tracking of chargeback cases ensures complete visibility and transparency throughout the resolution process.
• Fraud Prevention Integration: Integrated tools for identifying fraudulent chargebacks, helping merchants focus on legitimate disputes.
• Performance Analytics: Detailed analytics and insights on recovery rates, chargeback trends, and overall dispute performance, helping businesses adjust strategies accordingly.