From creation to approval to work complete.

Gain seamless automated workflow. Sunbird's out-of-the-box ticket connectors and APIs enable:

• Minimized swivel chair management
• Eliminated work requests through random emails
• Organized worklist with real-time status updated automatically between systems

Make sure the job is done right and the right information is shared every time.

• Ensure important information is consolidated into tickets for the DC Ops team
• Verify that all work is correctly accomplished across all tickets
• Automatically share the status of all DC Ops tickets to all ITSM systems

Provide clear, visual work orders.

• Provide detailed work order information with visual rack elevations
• Ensure work orders are assigned and routed to the right team
• Ensure work order quality with accurate and complete working instructions

Monitor, manage & report.

Oversee the status of all changes.

Share any and all data between your data center CMDB and your IT CMDB

Sunbird's out-of-the-box CMDB connectors enable:

• Elimination of manual double entry of same data in multiple systems
• Real-time bidirectional exchange of standard and custom fields data
• Improved data accuracy with one version of truth