Melissa's Change of Address/NCOA service is a comprehensive solution for processing and updating U.S. and Canadian addresses. It utilizes USPS NCOALink and Canada Post NCOA databases to validate and correct addresses, ensuring businesses maintain accurate customer information and reduce costs associated with undeliverable mail.

Key Features

USPS NCOALink Processing Validates and updates U.S. addresses using USPS databases

• Employs USPS CASS Certified address correction
• Matches against 48-month NCOA Link database with 160 million moves

Canada NCOA Processing Updates Canadian addresses using Canada Post database

• Matches against 72-month database with over 10 million records
• Supports Canada Post's mailing requirements

Address Validation and Correction Improves address accuracy and deliverability

• Fixes errors and standardizes address formats
• Meets USPS Move Update standard for postal discounts

Benefits

Reduced Mailing Costs Decreases expenses related to undeliverable mail

• Minimizes Undeliverable-as-Addressed (UAA) mail
• Lowers address correction fees

Improved Customer Communication Maintains contact with customers who have moved

• Updates address information for the past 48 months (U.S.) or 72 months (Canada)
• Ensures marketing materials reach intended recipients

Postal Compliance Meets regulatory requirements for mail processing

• Satisfies USPS Move Update standard for 95 days from processing
• Qualifies for Canada Post's Incentive Lettermail, Addressed Admail, and Publication Mail rates