CGM CONNECTION is a state-of-the-art patient relationship management solution designed to streamline communication between healthcare providers and patients. By integrating seamlessly with your existing appointment and demographic systems, it automates voice, text, and email communications, ensuring patients receive timely appointment reminders and important announcements. This proactive engagement reduces no-show rates, enhances patient satisfaction, and boosts practice revenue. Additionally, CGM CONNECTION offers customizable templates for quick messaging, real-time updates on appointment confirmations, and supports multi-language communication, catering to diverse patient populations. Its blast messaging feature allows for efficient dissemination of marketing materials, birthday greetings, and other announcements, further strengthening patient-provider relationships.

Features:

• Automated voice, text, and email communications
• Customizable templates for quick messaging
• Real-time updates on appointment confirmation status
• Blast messaging for marketing, birthdays, and announcements
• No-show notifications to inform patients of fees or rescheduling options
• Message customization by resource, location, visit type, and day of the week