The Central Reservation Office by Simplotel is a centralized solution for hoteliers to quickly convert inquiries into bookings. It enables sending time-bound quotes with payment links in just three clicks, applying exclusive discounts, and automating follow-ups to prospects. By eliminating repetitive tasks for the reservations team and generating automatic booking confirmations on payment, it ensures a smooth guest journey. The system integrates bidirectionally with leading PMS platforms and channel managers, ensuring bookings flow into the property system, inventory is released automatically on quote expiry, and analytics help optimize inquiry handling. It also supports growing the guest database and enables a more personalized, efficient reservation process across hotel properties.

Features & Benefits

• Time-bound Quotes & PaymentLinks: Send quotes with secure payment links in three clicks to accelerate conversions.
• Automated Follow-Ups: Automatically engages prospects with timely follow-ups after quotes.
• Inventory & PMS Integration: Seamless flow of bookings into PMS and automatic inventory release on quote expiry.
• Analytics & Guest Database Growth: Provides insights on inquiries and helps grow the guest database for targeted campaigns.