Cegedim Cloud offers comprehensive monitoring services designed to analyze and improve application performance and user experience. The User Scenario monitoring service simulates user interactions across various application interfaces (Citrix, web, Oracle Forms, Flash) using innovative image recognition technology. This allows for the reproduction of any user behavior, verification of application functionality, incident reporting, and measurement of application response times against SLAs. The service includes framing customer needs, defining test scenarios, customizing test frequency, and automatic calculation of availability rates. The Application Performance Management (APM) solution provides deep insights into user experience, application topology, user profiling, and resource monitoring. It enables analysis of user performance metrics like response times and JavaScript errors, user behavior patterns, and user session journeys. The APM solution also offers automatic identification of database errors impacting performance and full-stack monitoring across OS, networks, microservices, code execution, databases, and more. AI-driven root cause analysis helps pinpoint flaws and their user impact by assimilating application dependencies. The solution boasts wide monitoring coverage across diverse languages, cloud/on-premise/hybrid architectures, and multi-channel applications.

Features & Benefits

• User Scenario Monitoring: Simulates user interactions across various application interfaces to verify functionality, report incidents, and measure performance against SLAs.
• Application Performance Management (APM): Analyzes user experience, application topology, and resources for deep performance insights.
• Wide Monitoring Coverage: Supports diverse languages, cloud/on-premise/hybrid architectures, and multi-channel applications (web, mobile, tablet).