The Cegedim Cloud Messaging Platform is a multi-operator, secure solution designed to streamline customer interactions and manage communications. It supports sending SMS messages on demand, including long SMS up to 600 characters, and allows for personalization of the transmitter code. The platform includes features for managing opt-out requests (stops) and offers degressive pricing based on volume and geographical area. Its API facilitates easy integration with existing applications, ensuring high performance through a redundant platform with 99.90% availability and a 4-hour RTO. Users can track the status and history of sent messages in real-time via the IT Care portal, providing details on sending requests, recipients, status, and billing information.

Features & Benefits

• SMS Sending Capabilities: Supports on-demand SMS, long SMS (up to 600 characters), and personalized transmitter codes.
• Transaction & Appointment Management: Facilitates transaction confirmations, user authentication, and appointment reminders.
• API Integration: Provides an easy-to-integrate API for seamless connection with applications.
• Performance & Reliability: Offers a redundant platform with 99.90% service availability and rapid recovery time (RTO: 4h).
• Real-time Tracking & Reporting: Enables monitoring of message status and history through the IT Care portal.