
CDK InspectCDK Global
Sell more service and provide a superior customer experience with CDK Inspect by maximizing your Service efficiency and workflow with a multipoint inspection solution.
Vendor
CDK Global
Company Website

Product details
Overview
CDK Inspect is designed to maximize service efficiency and workflow in automotive dealerships through a comprehensive multipoint inspection solution. By enabling technicians to capture essential information quickly and accurately, CDK Inspect helps improve service productivity, build customer trust, and increase revenue.
Features
ServicePricing
- Provides accurate, consistent pricing information and parts availability throughout the workflow. Predictive Service
- Uses historical vehicle data, advanced analytics, and AI to identify components likely to fail and include them in the inspection. Vehicle Tracker
- Allows customers to follow their vehicle repair status in real-time on their smartphones. Service Videos
- Increases trust and engagement by sending interactive service videos to customers for clarity on needed services. Mobile Approvals
- Accelerates the approval process by enabling quick mobile approvals through text or email. Additional Services
- Quickly enter additional services directly onto the repair order from CDK Service into CDK Drive. eSignature
- Captures customer eSignatures on the final invoice, emails them, and archives the information into Document Archiving. Reporting
- Tracks inspection utilization with detailed reporting to improve efficiency and manage dealership KPIs.
Benefits
- Improved Efficiency: Saves time and increases accuracy by enabling technicians to capture essential information quickly.
- Enhanced Customer Trust: Builds trust through transparency, keeping customers informed and allowing them to make informed decisions faster.
- Increased Revenue: Boosts customer pay hours per repair order by providing a comprehensive inspection solution.
- Better Communication: Keeps customers engaged and informed with real-time updates and interactive service videos.