Overview

CDK Fixed Operations Suite is a comprehensive solution designed to build loyalty and maximize service and parts revenue for dealerships. It integrates with the CDK Dealership Xperience platform, providing streamlined, integrated workflows that enhance communication, ensure dependable pricing, and improve service efficiency. This suite helps dealerships connect more closely with customers and turn their service departments into finely tuned revenue centers.

Features

Integrated Workflows

• Streamline service processes from scheduling to invoicing with data-driven functionality. Enhanced Communication
• Deliver real-time updates to customers throughout the repair process, building trust and transparency. Dependable Pricing
• Maintain consistent pricing at every step of the workflow, eliminating guesswork between check-ins and checkouts. Service Technician Videos
• Help consumers understand their vehicle repair needs with technician videos, encouraging additional service recommendations. Vehicle Tracking
• Use texts and mobile access to provide real-time status updates to customers about their vehicles. Predictive Service
• Analyze data from millions of repair records to provide actionable insights for thorough inspections.

Benefits

• Increase Service Revenue: Maximize service and parts revenue through efficient, integrated workflows.
• Build Customer Trust: Enhance communication and transparency with real-time updates and dependable pricing.
• Improve Service Efficiency: Streamline service processes and improve technician performance with predictive insights.
• Enhance Customer Engagement: Use technician videos and real-time updates to build stronger relationships with customers.