Overview

The CDK Dealership Xperience is a comprehensive, integrated platform designed to enhance dealership operations and meet evolving consumer demands. It addresses the inefficiencies caused by bolt-on point solutions by providing a unified system that streamlines workflows across all dealership departments. This platform aims to improve employee efficiency, customer satisfaction, and overall dealership performance.

Features

Foundations Suite

• Strengthens every department from the ground up with a complete solution set. Modern Retail Suite
• Reduces friction in transactions to surpass consumer expectations, leading to increased engagement and revenue. Fixed Operations Suite
• Streamlines parts and service functionality to build loyalty and maximize income. Intelligence Suite
• Utilizes advanced analytics, AI, and machine learning to fine-tune dealership performance and stay ahead of the competition.

Benefits

• Improved Employee Efficiency: Unified workflows reduce the need for multiple logins and system switches, enhancing productivity.
• Higher Customer Satisfaction: Seamless integration of dealer and customer experiences leads to a smoother, faster car-buying and service process.
• Cost Reduction: Eliminates the high costs associated with multiple bolt-on solutions.
• Enhanced Operational Efficiency: Integrated suites cover every workflow, reducing broken workflows and employee frustration.
• Increased Revenue: Better consumer experiences and streamlined operations contribute to higher engagement and sales.