Overview

Catchpoint Platform is a comprehensive Internet Performance Monitoring (IPM) solution designed to provide operational visibility and ensure the resilience of digital experiences for customers and employees. The platform helps organizations proactively catch issues across the Internet Stack, including routers, firewalls, ISPs, DNS, CDNs, cloud services, website payment providers, and video hosting services. Catchpoint's custom-built database, Orchestra, underpins the platform, offering granular operational intelligence and real-time data analysis.

Features

• Global Observability Network: Provides extensive coverage and visibility across the Internet, ensuring that organizations can monitor and troubleshoot issues effectively.
• Internet Stack Map: Offers a unique, interactive, real-time status map that visually represents the dependencies impacting service or application performance, simplifying troubleshooting and reducing Mean Time to Identify (MTTI) and Mean Time to Resolve (MTTR).
• Operational Analytics: Delivers rich analytics from globally distributed signal intelligence, providing immediate insights into customer and employee experiences.
• Integrations and Open APIs: Seamlessly integrates with existing tools through hundreds of packaged integrations and open APIs, pushing Catchpoint data wherever needed.
• Managed Services and Expert Advice: Offers professional services and 24/7 incident management to support organizations in optimizing their IPM setup and operations.
• SLO Tracking: Automates, tracks, and visualizes Service Level Objectives (SLOs) to align IT investments with business results and hold service providers accountable.

Benefits

• Enhanced Operational Visibility: Provides a holistic view of digital experiences, ensuring that organizations can quickly identify and resolve issues.
• Improved Performance: Reduces downtime and enhances the performance of digital services through proactive monitoring and troubleshooting.
• Cost Savings: Eliminates the need for extensive manual monitoring and troubleshooting, reducing operational costs.
• Scalability: Supports the growing needs of organizations with scalable monitoring solutions.
• User-Friendly Interface: Features an intuitive interface that simplifies the setup and management of monitoring tasks.
• Compliance and Accountability: Ensures that organizations can track and meet their SLOs, maintaining accountability and compliance with service agreements.