Overview

Catchpoint Endpoint Monitoring is designed to adapt to the hybrid workplace by providing a unified view of device, browser, network, Internet, and SaaS application performance. This solution offers deep visibility into every layer of the user's Internet stack, gathering vital metrics directly from each user's device to monitor their Internet journey from their perspective. This enables organizations to plan and deliver workplace strategies that ensure employees can work efficiently from any location.

Features

• Unified View of Performance: Gain a comprehensive view of device, browser, network, Internet, and SaaS application performance.
• Real-Time Diagnostics: Utilize real-time diagnostics for accurate troubleshooting at scale.
• Synthetic Monitoring Integration: Integrate advanced synthetic monitoring to preemptively detect problems.
• Matchless Visibility: Achieve visibility into areas beyond IT's control to diagnose root causes of issues quickly.
• Network-Based Application Monitoring: Monitor the performance of network-based applications directly from end-users' devices.
• Collaboration Tools Monitoring: Monitor employees' experience with everyday tools like Microsoft 365, Google Workspace, Teams, Zoom, and Salesforce.
• Remote Application Performance: Observe network routing and remote application performance to ensure reliability of mission-critical applications.
• Local ISP Issue Identification: Pinpoint local ISP issues that can degrade productivity and interrupt collaboration.

Benefits

• Enhanced Workforce Experience: Ensure employees can work efficiently from any location by monitoring their Internet journey.
• Proactive Issue Resolution: Address issues before they impact the workforce with essential insights.
• Improved Collaboration: Resolve communication issues proactively by monitoring collaboration tools.
• Reliable Application Performance: Ensure mission-critical applications are reliable and efficient.
• Objective Vendor Assessment: Improve vendor relationships with neutral, objective data.
• Next-Gen Technology Adoption: Actively observe digital experience connected to distributed security models like SASE and VPN.
• Comprehensive Troubleshooting: Extend troubleshooting abilities to the browser and manage outages with comprehensive data.