Castlight is a cloud-based healthcare navigation and benefits platform designed to help employees understand, access, and manage their healthcare benefits. The platform aggregates medical, pharmacy, and wellbeing program data to provide cost transparency, provider search, care guidance, and personalized recommendations. It supports employers and health plans in improving benefit utilization, cost management, and employee engagement through digital tools accessible via web and mobile applications.

Key Features

Healthcare Cost Transparency Displays cost estimates for medical services.

• Procedure cost comparisons
• In-network provider pricing visibility

Provider Search and Comparison Searchable directory of healthcare providers.

• Filter by specialty, location, and quality metrics
• Compare providers based on cost and performance indicators

Personalized Care Guidance Tailored recommendations based on user data.

• Benefit-specific guidance
• Suggested care pathways and programs

Benefits Integration Centralized view of employer-sponsored benefits.

• Medical, dental, and pharmacy integration
• Access to wellness and condition management programs

Wellbeing and Engagement Tools Digital support for health improvement.

• Health programs and educational resources
• Incentive tracking and engagement campaigns

Mobile and Web Access Multi-device accessibility.

• Native mobile applications
• Secure web-based access

Analytics and Reporting Employer and plan-level insights.

• Utilization and engagement reporting
• Population health trend analysis

Benefits

Improved Benefit Utilization Helps employees understand available services.

• Clear view of covered services
• Simplified access to programs

Cost Management Supports informed healthcare decisions.

• Compare costs before receiving care
• Encourage use of high-value providers

Enhanced Employee Experience Centralized healthcare navigation.

• One platform for multiple benefits
• Simplified benefit discovery

Data-Driven Insights for Employers Supports strategic benefit planning.

• Monitor program participation
• Identify cost drivers and care gaps

Care Coordination Support Guides users to appropriate services.

• Directs to preventive care
• Encourages appropriate care settings